FAQ

Where do you ship?

Power Plates ships to 12 states at this time including: North Dakota, South Dakota, Minnesota, Montana, Nebraska, Iowa, Wisconsin, Illinois, Indiana, Ohio, Kentucky, and Michigan. Unfortunately, we do not ship outside of the U.S.

How do you ship my order?

We safely package all of your meals and ship via UPS. You will receive your package in 1-2 days via UPS based on location of address. Meals are placed in an insulated cardboard box and kept cold with a solid freezer pack to ensure your meals arrive safely.

What locations do you ship to?

We can ship directly to your residence, whether that be a house, condo, apartment, etc. Meals can also be shipped to businesses and/ or your place of work. We even ship directly to any hotel in the Upper Midwest, which is perfect when you travel and want to have your meals delivered to your vacation location.

How do I know the status of my order?

After we receive your order, you will be emailed an order confirmation, which proves that the order was placed and that we received it. You can also log into your account to check your order status at any time.

How do I know when my order is ready?

You will receive an email with UPS tracking information so you will know the exact status of your order. (If meals are being shipped)

What payment options do you offer?

Online: We accept PayPal, Visa, MasterCard, American Express, and Discover credit cards. We unfortunately do not accept cash, international credit cards, COD’s, checks, or money orders.

In Stores: We accept Visa, MasterCard, American Express and Discover credit cards, as well as cash. Unfortunately we do not accept checks.

How long do your meals last?

Meals will arrive frozen if shipped to ensure safe arrival of meals. If placed in freezer meals are good for up to 3 months in freezer for best quality purposes. If meals are placed in fridge to thaw, we suggest eating them within 5 days. Meals picked up fresh in stores are good for 7 days in the fridge from the date the meals were made.

Can I freeze and reheat my meals? What is the best way to store them?

You can freeze and reheat your meals.

The best way to store your meals is either in a refrigerator or freezer. Do not tamper with the containers. Keep them sealed at all times.

Reheating instructions:

  1. Remove lid.
  2. Place container in microwave for 90 seconds to 2.5 minutes if food is thawed, or 5-6 minutes if food is frozen. We recommend placing your frozen meal in the fridge the night prior to eating, then follow microwave instructions.
  3. Minimum cook temperature should be at least 165 degrees Fahrenheit.
  4. Let food cool prior to eating. Be careful when touching plastic container after being microwaved.
Is there a minimum meal purchase for orders?

Yes, there is a 8-meal minimum due to shipping costs.

How do I contact someone regarding my order?

You can email us at powerplatemeals@gmail.com or call 701-429-7076 any time during regular business hours, other contact information is provided in shipping box.

How often can I re-order meals?

You can order meals as frequent as you would like. You can order on a one time, weekly, and monthly basis, whatever works best for you! Our menu does change every 2 weeks, so there is always something new to try!!!

Privacy & Security

Here at Power Plate Meals we take your personal information very serious and under no circumstance will sell or share your contact information. Your payment will be processed through authorize.net, one of the leaders in security and compliance.

Didn’t answer your question?

No worries. Give us a call.